Who Stole My Talent?

Addressing a CEBC workshop, Jack Wiley, a business executive, consultant and academic thought leader in the field of employee engagement, helped to answer the question: What Do Employees Really Want from Top Leaders?

In an increasingly strong economy, the key assets of an organization – its people – walk out the door every day with no guarantee that they will return tomorrow. Addressing a CEBC workshop, Jack Wiley, a business executive, consultant and academic thought leader in the field of employee engagement, helped to answer the question: What Do Employees Really Want from Top Leaders?

Using research from 147,000 employees in 22 of the world’s largest economies and 180 global companies, Wiley identified the three top things employees want most from top leaders:

  • to be inspired (highly skilled, clean direction, honest and transparent communication);
  • to be respected (fair and equal treatment, consideration and understanding, and recognition); and
  • to be rewarded (appropriate and fair compensation, career growth and job security).

Not surprisingly, when leaders get it right, employee engagement scores soar, which drive performance confidence, customer satisfaction, operating margins and return on assets.

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